
Linda Conrad
Board Member
Linda is Senior Vice President (SVP) of Operational and Technology Risk at First Citizens Bank. She leads the approach and resources to provide operational and technology risk oversight. Linda leverages broad information technology experience and utilizes understanding of operational risk frameworks and knowledge of regulatory expectations. She supports sound practices for managing information technology commensurate for large financial institutions. Linda oversees the documentation of data for decision making and reporting, and serves as a strategic partner to the Chief Information Officer.
Previously. Linda was Senior Vice President (SVP) of Enterprise Information Technology (IT) Risk Management at Everest Global, where she was responsible for global Enterprise IT Risk Management, Innovation, Business Continuity, Compliance, Security Architecture, Security Operations, Identity and Access Management, Security Engineering, Data Protection, and Education and Awareness for information security and technology across the company. Linda also partnered with the National Institute of Standards and Technology (NIST) and Robert H. Smith Graduate School of Business on development and predictive analytics of the cyber supply chain risk portal, which received the Cybersecurity Award for Practice from Institute of Electrical and Electronics Engineers. For 10 years prior, Linda was the Director of Strategic Business Risk at Zurich Financial, where she managed a global team responsible for delivering tactical solutions on strategic issues such as business resilience, cyber and supply chain risk, Enterprise Risk Management, and Total Risk Profiling.
Linda addresses enterprise resiliency issues in print and television appearances, including CNBC, Fox Business News, The Financial Times, Wall Street Journal, AM Best, and Business Insurance. She holds a Specialist designation in ERM and serves on the global Education Advisory Board of the Institute of Risk Management in London. Linda studied at the Graduate Institute of International Studies in Geneva, Switzerland and Fox Business School. She recently completed an Executive Data Science Specialization and Data Science Project manager Certification from Johns Hopkins University.